Support
Dedicated support based in the UK
SANSA Support
Our support team, use their deep expert knowledge to solve any client queries, offering full end to end support services. Our unique operating model allows you to bolster any existing support packages, with our tailored solution and only pay for what you use. At SANSA we thrive on excellence, so we don’t just solve your problems, instead we investigate the root cause to prevent it from happening again, keeping you informed along the way.
How it works
Log a request
Login and raise a ticket via our online support portal
Request received
A member of the team will be assigned to your request
Identification
Your designated support staff member will work to find a solution
Solution
We inform you of the fix and answer any subsequent questions